Moving DNS servers may not be so simple
Usually you would think that changing DNS servers would be a simple, and it should be. Depending on where you start and who "controls" the ability to update, things may not go as smoothly as you would like. I mention this because without a good move of your DNS your site may disappear from the internet for a period of time. What I want to say is, "When moving your DNS it is important that you monitor the move closely". This is what happened to me and a similar series of events could happen to you;
- I logged into my previous providers domain hosting console and changed the domain name server for the domain I was moving. I was prompted the save was successful.
- I went back to the console to see what name servers were assigned to the domain, it was still the old names. I figured this was OK because name server changes need to be updated through-out the internet to truly complete.
- A couple days later I logged into the domain hosting console to check the name associated with the name server of the domain. It was still set to the old name server. Naturally, I tried again to update it myself. And again I got a confirmation of the change.
- I got busy and a few days later I checked the names again and my DNS was still pointing at the old name server. I wrote an email to tech support, sent it off and waited.
- Almost immediately, I got confirmation of my query and was assigned a tracking number for the issue. A few days later nothing, so I phoned... I did speak to someone and they confirmed they had made the change, to the correct domain name. I was adamant about this and they confirmed the correct domain name.
- The next morning I logged into my domain hosting console and discovered they had made the name server changes to the incorrect domain.